The best option, is for you to purchase a pre-paid returns label at the checkout. A pre-paid returns label is a convenient postage label that we, SchoolShoes.co.uk, offer at a nominal cost of £1. When you decide to return an item, simply affix this label to the outside of your securely packaged parcel and drop it off at any Royal Mail post office. The best part is, using this label won't incur any deductions from your refund.
However, if you opt not to purchase the label during the initial return request and instead choose to download it from our website after receiving your order, a £4 deduction will be applied from your refund. This deduction helps cover the cost of return delivery.
We believe providing you with the option of a pre-paid returns label ensures a hassle-free and cost-effective return process. Rest assured, we're here to make your shopping experience as smooth as possible.